Leadership Development

Conflict Resolution

Available files

One of the greatest skills to have may be conflict resolution. This session explains the importance of resolution in any environment.

Learning Objectives

  • Identify the types of conflicts that are likely to arise in the process of administering an OA lodge or chapter
  • Understand why conflicts arise
  • Learn best practices to avoid conflicts before they occur.
  • Develop skills to manage or mitigate conflicts when they do occur (and they will)

December 26, 2011

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